the joy is in the customer support…
I have this account on Joomeo to store my photos and last May there was a 50% discount on all offers so I jumped on the opportunity to take the “Infinite” plan (which I had wanted to do anyway) because for one there is no limit to the number of photos you can upload per month, but mostly it is the only offer where you can upload photos in RAW formats (with no preview however).
It worked well with the photos of my Canon 5D (CR2) but when I tried to upload RAW photos taken with my Lumix LX-3 (Panasonic Raw format is RW2) it just did not work. I let some time pass, and last week I had some more photos to upload and so I decided to send them an email to see whether it was normal that they did not support the Panasonic format, and if so did they plan to do it in the near future. I sent my message Sunday around 1:30 am, got an answer Sunday afternoon around 3 pm telling me that they did not support the RW2 format but they did now. I then send an email thanking them and telling them that I had tried to upload pictures from my Panasonic some time ago but I had not checked recently whether it now worked or not.
The answer I got from them in the evening was the sweetest ever : in fact they did not support that extension until today, but they had added it following my email.
How cool is that ?
wow! you have a GORGEOUS blog and I absolutely LOVE the photography, the layout, the font… everything! keep up the good work!